The UPS Store in 44050 Ashburn Shopping Plaza Suite 195

Customer Reviews about The UPS Store:

• ★ ☆ ☆ ☆ ☆
  Worst service, do not use this UPS store. Your package will be lost and you will not get a refund. My dad is an elderly gentleman with heart problems and diabetes. He was on a trip to visit my brother in California and ran out of one of his heart medications that he must take everyday. The pharmacy in California would not give him a refill so he asked me to get the extra pills that he had at his home and send to him immediately as he was not feeling well. I took the pills to this UPS store in Ashburn and asked them to send the small package as soon as possible. The man at the register seemed distracted but took my order, charged me $65 for a 2 day delivery. The pills did not arrive in 2 days or 4 days or 7 days. In fact this was three months ago and the pills are still no where to be found. Every day for a week my dad was going to check the outside and the mail box for the medicine he was expecting. I called several times and was told I will get a refund and that these things happen. I went there in person and talked to the same person (Thomas) that took my order. He did not care at all about the situation and casually mentioned that he will refund me. I still have not received a refund or a call from this store and its management and it has been several weeks. I have never had such a poor service any where. I will never ever go back to this store.
  By Shifteh Nourdeh, September 16, 2017
• ★ ☆ ☆ ☆ ☆
  I shipped something from here and they charged me on the receipt for 15 pounds when my item weighed less than 2 pounds. This added an extra $10 when I did back-2-back comparisons. Then they added insurance without asking if I wanted it which further increased the cost by 25$. And here comes the kicker. I shipped two of these items that day. So that $35 extra that i paid was doubled to 70$. They literally want to take you for every penny here. so just check them when you ship. Or preferably go elsewhere. Also as a side note, the customer service was complete crap. The guy at the desk was definitely not happy to be working there. Do not trust the shaggy unkept employee with stuff on his face.
  By godampanda goesmeow, May 12, 2017
• ★ ★ ★ ★ ★
  Very Professional staff. Prices are reasonable. Always very courteous and patient with my questions. They also like Masters of the Universe which is an A+ in my book.
  By LIAM JOHNSTON, December 25, 2016
• ★ ★ ★ ★ ★
  I have been going here for the last few years and have always been pleased with each visit. The staff has always been more than friendly and I have always gotten great service! I love that it is in a great location and easy to get to with plenty of parking as well.
  By Corrie Miracle, November 16, 2016

Photo gallery of The UPS Store

About The UPS Store in Ashburn